UX Researcher - SAP Business Network
We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!
What you’ll do:
As a UX Researcher, you will shape and reframe research requests, assess the product’s ability to meet customer needs and engage in secondary research across a product area or set of features. Our multi-disciplinary team includes product and visual designers, content design and user assistant writers and design evangelists.
In your day-to-day, you will:
Conduct primary research to explore customer behavior, motivations and mental models using methods such as field studies, interviews, surveys, and usability testing.
Collaborate with Design, Product Management, Engineering, and more experienced researchers to create ease to use products that deliver value.
Prioritize and sequence research projects to deliver high quality data while managing multiple stakeholders.
Help translate business product goals and requirements into evaluative research sessions.
Design robust research plans leveraging different research methods to collect and analyze user behavior.
Conduct research including stakeholder and customer/end user interviews, usability studies and other methods. Analyze and synthesize the findings. Effectively communicating via artifacts ultimately landing impact by surfacing insights that influence the product design.
Quickly ramp up on the product domain that you will be supporting.
Be responsible for recruiting and soliciting users for research purposes.
What you bring:
Minimum 4+ years of experience in mixed method UX Research
Bachelor’s or Master’s degree in a relevant field.
You should be proficient in industry-standard user research tooling such as research tools for surveys, remote studies and unmoderated studies.
You have a portfolio that displays a spectrum of research insights and methods and an excellent understanding of qualitative and quantitative data.
You have professional experience with a strong UX Research background, as well as a track record of applying methods (behavioral analytics, A/B testing, desirability studies, interviews, inferential statistics) that have led to shipping high quality products.
You have outstanding collaboration and stakeholder management skills that enable you to successfully drive projects within a team.
Ability to articulate research findings and insights in a clear and logical manner via conversations or presentations.
Experience with survey design and analysis
Fluency in both written and spoken English.
Meet your team:
SAP Business Network is a cloud-based collaboration offering that can help you transform disconnected supply chains into unified, collaborative, and intelligent networks that remove barriers and centralize data. With a unified network, you can connect to all trading partners through a single directory, collaborate using shared data and workflows, and apply network-wide intelligence to guide decisions to adapt and improve your business. SAP Business Network’s vision is to enable every organization and every industry to become a network of intelligent, sustainable enterprises.
#UXT2
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 377144 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Job Segment: User Experience, ERP, SAP, Cloud, Technology, Research